Our lingerie & accessories are handmade to order, offering you the option to specify your size and measurements for the perfect fit. Made to order also means producing less waste and being more sustainable. Please note we are currently not accepting any custom work (designs/colors) due to very high demand.
All made to order items are handmade and subject to a production queue. The current fulfillment time as of August 3rd 2022 is approximately 8-12 weeks. Fulfillment time is subject to change. Larger orders may take longer to fulfill and therefore ship. Fulfillment times do not include shipping times and we can not be held responsible for any delays in the delivery of your order.
All ready to ship items will be shipped within 1-2 business days after placing the order.
We are always happy to assist you with any queries regarding your shipment. Queries should be sent to firstname.lastname@example.org or by replying to your order's confirmation email. When emailing about an existing order, please include your order # and name, this will help speed up our response. Please check your spam folder as replies may end up there. While it may take some time to fulfill your order, you know you are getting something special made just for you.
Upon placing an order, you will automatically be sent an Order Confirmation. Check your Spam/Junk folder for the email. Once you order has been shipped, you will receive a shipping notification email including a tracking link. If you have registered your mobile number, you will also receive a shipping notification by text.